Frequently Asked Questions
How do I access my subscription portal?
You can now manage your subscription directly through your customer account! Simply log in using the same email address you used when placing your subscription order, then select “Manage Subscriptions” from your account menu.
From there, you can view your subscription, update your delivery schedule, change your shipping or payment information, skip an upcoming order, pause, or cancel at any time. You can also add products to your next order as a one-time purchase or add them to your subscription as an ongoing item.
You’ll also receive an email titled “Your subscription was accepted” after placing your first subscription order. This email contains a secure link to your subscription portal if you prefer to access it that way.
What is Tallow?
Tallow is a nutrient-rich, rendered fat typically from grass-fed cows, known for its moisturizing and skin-nourishing properties. It’s a traditional ingredient in natural skincare and soap-making.
Is Tallow Good For Acne?
Yes, tallow can be beneficial for acne-prone skin. Its composition is similar to your skin's natural oils, helping to balance sebum production and provide nourishment without clogging pores.
What Products Do You Recommend For Acne?
I would recommend either our Charcoal Detox Tallow Facial Bar or our Pure Tallow Bar Soap to cleanse. And our Calendula Tallow Face Balm as a moisturizer.
I also want to mention that there are many factors that contribute to acne, and because of that, I avoid making concrete promises about what our products can do. That said, many of our customers have shared that they've seen improvements in their skin, including acne healing, after using our products. This may be due to their nourishing, non-toxic ingredients that support the skin’s natural healing process and restore balance.
Will Your Products Help With Eczema?
Many customers have experienced relief using our Unscented Whipped Tallow Balm. Made with simple, natural ingredients, this balm deeply nourishes and moisturizes without causing irritation. Tallow is rich in vitamins A, D, E, and K and closely resembles our skin's natural oils, helping to support the skin barrier and promote healing.
That said, eczema can have many triggers, so while we’re confident in our products, we can’t make specific guarantees about how they’ll work for everyone.
Do You Use Fragrance Oils?
No, we never use fragrance oils. All of our products are scented exclusively with high-quality essential oils, free from fillers or additives, to ensure they’re as natural and pure as possible.
Is There Lye In Your Soap?
No. Our tallow soap is made using lye as part of the soap-making process. However, after saponification (the chemical reaction that turns oils and lye into soap), no lye remains in the finished product. The result is a gentle, natural soap that’s safe and nourishing for your skin.
Do You Ship Internationally?
Unfortunately not at this moment, but we hope to in the near future. Stay Tuned!
How Fast Is Shipping?
We typically process and ship orders within 1-2 business days. Shipping times may vary depending on your location, but most packages arrive within 3-5 business days after your order has been shipped.
Upon checkout, you’ll see an estimated shipping date provided by the carrier (e.g., USPS or UPS). Please note, this is their estimate, not ours, and it reflects the time it takes for the package to arrive after it has been shipped—not from the date you place your order.
Where Do You Source Your Tallow From?
We source our grass-fed and finished tallow exclusively from regenerative farms across the United States, owned and operated by hardworking American farmers.
Are your essential oils therapeutic-grade?
Yes, we use only high-quality, therapeutic-grade essential oils in our products. They are pure, natural, and free from fillers or synthetic additives, ensuring the best benefits for your skin.